Lucky Spins Casino - Non payment of $234.00

posted on October 3, 2015.

On Aug 8/2015 I won $234.00 in slots. I requested a withdrawal and sent all the required documents. After waiting the maximum payout period, I started to inquire about the status of my pay. That's when I got all kinds of excuses. It is obvious they do not intend to pay.

posted on October 9, 2015.

Any update regarding your complaint? Thank you.

posted on October 10, 2015.

No results yet, however I did chat with their agent Scott few times, first time I was told I'll receive an email today and be paid max in two days, second time the matter was supposed to raise to finance dept. and the last one on Friday Oct 9, where he told me I'll be paid definitely on Monday. Lets keep our fingers crossed.

posted on October 24, 2015.

The complaint has been reopened upon submitter's request and we would like to give it one more chance for a successful resolution.

posted on October 24, 2015.

This casino has no intention to pay its players, nobody answers the phone, live chat agent Scott (the same person for 24hrs?) is number one charlatan, just gives excuses. I checked all the other complaints they all the same, most importantly no feedback from them. Lucky Spin casino is a fraud, should be blacklisted.