I have deposited an amount of 4500 to odds96 and it is still not credited to wallet

Hello sir,
I am facing an issue with Odds96 Casino. I had ₹16,2000 in my account. Initially, I requested a withdrawal to a family member’s bank account. The casino noticed this and gave me a warning, but they did not take any strict action at the time—they simply rejected the withdrawal.

Later, when I tried to withdraw the money to my own personal bank account, the casino blocked my account completely without giving any clear explanation.

I want to clarify that I did not intentionally break any rules. I had clearly mentioned in my withdrawal attempt that the account belonged to a family member. The casino could have simply rejected it (which they did initially), and I accepted that. However, blocking my account later when I used my own account for withdrawal is unfair and seems excessive.

Now, my account remains blocked and my ₹16,2000 is stuck. I request the team to kindly help me resolve this issue and recover my funds.

Thank you for your support.