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No Deposit Payment


I completed the playthough for a no deposit bonus and am due $100. I applied for withdrawal 3-16 and was approved 3-31. A very long time, but acceptable. It is now 4-27 and nothing has been done. I have been told it would be sent right out and I have not even got a tracking number. I was told my case was "escalated" for two weeks but this is all the agents on chat do for me. No further steps are taken for me. I has been almost two months and I have no sign of any money.
Disputed Casino Slots of Vegas Casino
Amount $100

Discussion

User name
Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.
User name loyalty-level-2
Delivery arrived late. Check is cashed. This case can be closed. 31 days to receive a check is absurd. Great promotion, absolutely horrendous service.
User name loyalty-level-2
It is now past 10:30... still no sign of a delivery. Just as expected.
User name loyalty-level-2
I contacted support after this message was received. They did not have any tracking information on file and could not even tell me if my check was in the mail. This is some of the worst customer service I have ever witnessed.

Slots of Vegas Casino Complaint Stats

Resolved 583 / 604
Avg. Amount $3,112
Avg. Complaint Duration 16 days
Avg. Response Time 3 days

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