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No Communication & No Help With Account Verification!


I have tried submitted my verification documents multiple times since 9/21/2016 and I have not gotten a response once. I have also tried contacted Slots of Vegas via instant chat and also by phone. Again, I have not once been able to get in touch with someone. I have about $1000 I am trying to withdrawal and am unable to without proper verification. At this point, I'm not even sure I will get my winnings, but it is worth a shot.

I have loved playing here, but absolutely no communication is absurd.
Disputed Casino Slots of Vegas Casino
Amount $1000

Discussion

User name
Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.
User name loyalty-level-2
I surely did! Thank you so much for all of your help. This complaint is officially closed :)
User name
Hi Peter--

I've just checked on tracking and I see that you've already received your payment, earlier this morning. Great news! :-)

Once again, I apologize for the delays.

All the best,

Tawni
User name
Hi Peter--

First, I must apologize for my very slow reply. Unfortunately, I've been traveling for work and I'm now just trying to get caught up while still on the road.

I've looked at your account and I do see that the payment went off to processing--I'm just waiting for the tracking to come through. With fingers crossed, I'm hoping to have that tracking by tomorrow--Monday at the very latest. Of course, I'll come back to update you on this.

Tawni

Slots of Vegas Casino Complaint Stats

Resolved 583 / 604
Avg. Amount $3,112
Avg. Complaint Duration 16 days
Avg. Response Time 3 days

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