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Never received my winnings


My user name at slots of vegas is Zecter, 28.10.16 I applied for withdrawal of my winnings 300 usd. I sent all documents wich they need. Support Franz said documents was received and approved. But 21 days later withdrawal was denied, because they had missing documents wich they approved. I applied for withdrawal 19.11.16, 23.11.16, 19.12.16 but always withdrawal was denied because they had missing documents, and always i sent them again, always they said documents was received and verified and advised me to make a withdrawal again. I can't received my winnings more than three months.
Disputed Casino Slots of Vegas Casino
Amount $300

Discussion

User name
Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.
User name loyalty-level-2
You're right. Money paid. Thank you very much.
User name
Dear @Zecter,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.
User name
Hi Adam--

I've looked at your account and I do see that the payment was made to your Neteller account on March 14th. Can you please check again?

Thanks,

Tawni

Slots of Vegas Casino Complaint Stats

Resolved 583 / 604
Avg. Amount $3,112
Avg. Complaint Duration 16 days
Avg. Response Time 3 days

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