My user name at slots of vegas is Zecter, 28.10.16 I applied for withdrawal of my winnings 300 usd. I sent all documents wich they need. Support Franz said documents was received and approved. But 21 days later withdrawal was denied, because they had missing documents wich they approved. I applied for withdrawal 19.11.16, 23.11.16, 19.12.16 but always withdrawal was denied because they had missing documents, and always i sent them again, always they said documents was received and verified and advised me to make a withdrawal again. I can't received my winnings more than three months.