Complaint #235 Slots of Vegas Casino

My withdrawal was approved in January and still waiting to receive check!

By Susan M.

9 years ago

Message on forum

My withdrawal was approved on 1/09/2017 for $700 dollars and they still keep giving me the run around when I ask why they havent sent out my check. here is an example of what the reps would say when i ask them......
Chad: It looks like it has been approved for $700.
Chad: As of right now your payments is in the final management processing stage before it is sent out. We have no further access into their account or any way to get information until they post it in your account so I do apologize I can't give you a more specific update.
susan0102: when was it approved
Chad: 1/9/2017. So it is going through the stages but until we get an update from the departments handling it that is the most current information we have. I can give you the direct e-mail to the department who handles payouts if you'd like?

Im tired of being passed around to different departments and nothing is happening. thanks for your help in adavance.

Disputed Casino Slots of Vegas Casino

Reason Delayed payment

Amount $700

Discussion

AskGamblers

• Support Team

9 years ago

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

susan0102

• United States

9 years ago

received check yesterday. thank you , i can now close this complaint.

susan0102

• United States

9 years ago

i still dont see any update or email with any tracking info showing the check has been sent out?

Slots of Vegas Casino

• Representative

9 years ago

Hi Susan--

I'm very sorry for the difficulties you've been having with this.

I've checked your account and I do see your payment is set to go to processing, Monday. With this in mind, I would expect to see the tracking come through sometime before the end of next week. Once your tracking comes in, I'll come back to update this thread.

All the best,

Tawni

Slots of Vegas Casino Complaint Stats

Resolved 583 / 604

Avg. Amount $3,112

Avg. Complaint Duration 16 days

Avg. Response Time 3 days

Slots of Vegas Casino Complaints

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Disappearing money

On June 15th at 11:37 pm, I deposited $351 usd with the bonus luckystreak350.

I understand the bonuses and read everything, anything over 3.5k will be non-payable. So I was playing and got up to $7.6k in winnings.

The reversal withdraw kick in as approved and took $3,613.50 same day at 11:48 pm

So that left me with 3.5k of my winnings. I withdrew $2500 and a $1000 one.

They denied it on June 18th, and the manager approved a withdrawal that took my real winnings of 3.5k, and it disappeared and never popped up again. Keep in mind, I had 3 other pending winnings from different deposits and bonuses after. They told me it comes out of that, which is a lie.

I read the reviews on how they do this, but they owe me 3.5k from June 15th winnings.

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Worlds Most Frustrating Withdrawal

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Taking really long to get payed

I won total of $7500 in April 2026. So far I been paid $5237. The remaining $2318 has been stretching it out and not paying me. As of today 05/27 I was told to come back on 6/4 to have my $816 withdrawal escalated if not paid by then. And the other $1502 which I requested to be paid on 04/15/26 has not even been approved by the casino.

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Slots of Vegas delayed payment

Amount 2004 - submitted april 17.

Denied needed update Id.

All docs were then uploaded and verified.

May 6th approved.

May 20th -10 business days still no payout.

Ticket submitted - up to 72hrs to respond per their site.

May 25th - follow up past 72hrs and they want to submit another ticket.

Credibility in question …

Rejected

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7 to 10 day have past STILL NO PAYOUT

I made a withdrawal of $1001.00 from Slots Of Vegas online casino, and today is actually the last day of the 7-10 days that they make you wait, after it’s been approved. It was approved on May 4, 2026 and nothing has been deposited into my account. I have made withdrawals with this casino before, but they have never made me wait this long to receive my payout. Yes, in the past, they have made it difficult to receive my withdrawal, but once everything that was needed was submitted, they always sent my withdrawal about 3-4 days after. I have given them everything that is needed, and the 7-10 days that they make you wait after it’s been approved have already gone by, today being the 10th day, BUT YET, STILL NO WITHDRAWAL. My account has been FULLY VERIFIED, AND NO BONUS WAS USED, and YES, I am a player from the US. California, to be exact. PLEASE HELP.

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Not paying out winnings and changing rules

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In the last two months, I’ve been winning & they all of a sudden said they took my VIP away because I needed to play more. Then my payments were due, and I never saw them.

I kept reaching out and getting run around by different people.

Then they started approving my withdrawals and taking them off my account, but never sending them to my Bitcoin account.

Then they erased all my previous transactions in my profile.

I am owed $5745 and have been told for two months every excuse not to pay it.

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Withdrawals Delayed And Not Paid Since March

I have been attempting to resolve withdrawal issues with Slots of Vegas since March.

At this time, I have multiple withdrawals pending that have been delayed repeatedly and have not been paid.

Several withdrawals have been sitting since March and April without being processed or completed.

These withdrawals have been delayed multiple times, in some cases four or more times, without clear explanation or updated timelines.

I have contacted support through chat and email on numerous occasions and have not received clear answers or resolution.

My concerns are:

1. Withdrawals are being delayed repeatedly without clear explanation
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3. Ongoing lack of communication and meaningful support

I am requesting:

- Processing of all pending withdrawals
- A clear and accurate payout timeline
- Resolution of all delayed payments

I am seeking payment of all funds owed and immediate attention to this matter.

73h left

$10,348

Past due Withdrawal Approval

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Resolved

$473