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my approved withdrawel winnings

UNRESOLVED
Posted on May 16, 2014

I requested a withdrawel of $930.00 in January, on January 24, 2011 it was approved for $930.00 and supposedly would be sent out in 7 days---still waiting, have called the casino several times with no help so where is my check? Dianne

Posted on February 15, 2011

Hi Dianne,

Our payouts are 7 – 10 business days to approve and 7 – 10 business days following to process a total of 14 – 20 business days total to receive your payout.

Please email me your user ID and I can see what the problem is.

Thanks,

Marty Davis

Cool Cat Casino

[email protected]

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