I have tried to make a withdrawal to my credit card. Account is verified and everything is ok by that way. Withdrawals are always declined within 1 hour after request. I have contacted to customer service via chat several times to ask what is problem. First I got answer that there is issue with my bank and I should contact them. I was suspicious, because I never have had such issues with my bank in any other casino. I tried instead to use another Visa card for withdrawal, which they told was ok because I was used even that for deposit. Same thing again, withdrawal was declined. I asked again for reason and got same answer. I answered them that I do not believe that, because these two cards have two different issuer. After that they changed their mind and asked me to make a new request after a while, which I did at least 5 times without result. After that they asked me to use other methods for deposit and withdrawal, which I tried (Skrill and RapidTransfer): both methods gives me error when trying deposit. There is no more methods available for me. I would like to make a withdrawal and get stop to this ongoing process. Last time when I contacted to customer service through chat, they did not answer me anymore. After 15 min waiting in chat I decided to take this issue with help of Askgamblers.
Amount is 305€.