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Lucky Bird Casino - Payments get rejected all the time

UNRESOLVED

Complaint Info

Disputed casino

Lucky Bird Casino

Amount

CHF 1000

Posted on October 4, 2022

I´ve requested a couple of withdrawals that were processed through Jeton payment system. Everything worked properly.

Then out of the blue they´ve removed Jeton and just allowed bank transfer. However this could never be done. I´m waiting for months and they just keep saying that it´s not working and so on. With such delay they even obliged me to make another deposit saying that in their terms & conditions that if I don´t make a deposit for the last 30 days then I cannot ask for a withdrawal. Of course after the deposit they just keep saying that payment is failing and for me to wait. Probably till the 30 days so they force me again to deposit.

I´m tired of waiting so I kindly ask Askgamblers to submit a complaint to get my withdrawals processed.

Thank you!

AskGamblers
Posted on October 6, 2022

Dear Lucky Bird Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.