Refuses to pay
I played here at Lootcasino. Deposited 50 GBP and got lucky. I have 5000 now and for 1 week or so I am trying to withdraw them. I deposited using my Paypal account from bank directly. I submitted all the documents they needed. Including a card I ussed a log time but is not registered in paypal anymore. I got several ( around 10 or 12) messages from customer service, few of them telling the account is verified and I should be cleared to withdraw. When I try to withdraw I get a message that they cannot process it. And then somebody tells me my card picture was rejected. First the card picture is really perfect and clear and according to the instructions with the middle 8 digits hidden. Second the card was registered a while back but never used in a year. I do not know what to do more, it is useless to write or to try to withdraw because all is happening again and again. Customer service almost inexisten only by email, takes forever and write nonsense. The mother company jumpman Gaming does not answer to complains either as advertised at lootcasino. These people just do nor answer at all. I am not sure how they function at all to be honest.
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