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Delayed payment 2522 czk


3 weeks ago
I am submitting this complaint regarding a delayed withdrawal at Lolajack.

On 27 May 2026 I requested a withdrawal of 2,522 CZK (approx. €100) to the payment details registered on my account, and I received confirmation that the request would shortly be processed by your finance department. A week later the withdrawal is still pending. I have received no payment, no specific explanation, and no estimated processing time.

The 2,522 CZK is my own balance on a fully verified account that meets all withdrawal requirements. A delay of this length with no meaningful communication is not acceptable.

I am asking Lolajack to process and release my 2,522 CZK withdrawal without further delay, or to provide a clear and specific reason for the hold. I would appreciate AskGamblers' assistance in bringing this to a prompt resolution.
Disputed Casino LolaJack Casino
Amount Kč2522

Discussion

User name

Dear LolaJack Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

LolaJack Casino Complaint Stats

Resolved 0 / 1
Avg. Amount $121
Avg. Complaint Duration 4 days
Avg. Response Time 2 days