After playing here for some time I recently ran in problems when I tried to claim the friday bonus. After contacting support they told me that I "abused the bonus" without giving more information. So I wanted my deposit back, no problem normally. Suddently they asked me to send them documents(including a selfie with my id). I already sent those documents in the past and were already verified. But now every time I try to withdraw they keep asking the same documents over and over again. When I contact support they tell me to wait 2days and try again or they tell me a document that was approved before is now rejected and I should send it again. Long story short; I just want my deposit back but them asking for selfies and ton of documents seems a bit unfair for €200,-. After this is done I will close my account never to return.