JustBit Casino - Casino holding my withdraw hostage for a week

Dear rynnz1,

We hope this message finds you well.

We reaching out to kindly request that you provide us with the email address at your earliest convenience. This will allow us to address your concerns more effectively and ensure that all communication is handled promptly and securely.

If you could share the relevant details, we will make sure to reach out directly to resolve any issues or provide the necessary assistance.

Thank you in advance for your cooperation. Should you have any questions or require further assistance, please don’t hesitate to let us know.

Best regards,
Representative of JustBit Casino

Hello Justbit Casino,

I already filled my email address along with my username with this complaint, but i will my provide my gaming ID again here: <removed>

Appreciate your answer.

Best Regards.

Dear JustBit Casino,

Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.

Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Hello Askgamblers,

I just received an email from Justbit accusing me of fraud, and now they are denying me paying my hard won winnings.

Proof in the attachments.

Best Regards.

Dear JustBit Casino,

The AskGamblers Complaint Team is kindly asking you to provide a detailed explanation of the issue along with all the relevant facts and evidence that could support your accusations towards the player. Please make sure to state all the relevant casino and/or promotional terms that you believe have been breached by the player, if any. Please send required information to suppor­t@a­skg­amb­ler­s.com directly.

Please note that according to the AGCCS Terms, we consider all the information presented during the course of our complaint process confidential and as such it will not be shared with third parties.

Please be in aware that in case you fail to respond and/or provide requested information within the given timeframe, the complaint will be closed as unresolved. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear all,

This complaint has been reopened as per JustBit Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Dear all,


Our anti-fraud department thoroughly checked the patterns of the user's gambling behavior and concluded that he was betting almost exclusively on events related to teams with a dubious reputation, namely those involved in match-fixing scandals.

According to the rules of our website, in case of revealing one or several such actions on the part of the User or other similar actions, JustBit reserves the right to cancel the user account and suspend all payouts to the User. This decision is at the sole discretion of JustBit and the User will not be notified or informed of the reasons for such actions. JustBit also reserves the right to inform the regulatory authorities of the User's jurisdiction of such fraudulent actions performed by the User.

Best regards,
Representative of JustBit Casino

Hello,

Can you provide any evidence? 1 little example?
If the teams are match-fixing why does your provider offer the matches to bet on them?

I would love for you to inform the "regulatory authorities", as a casino who runs without a gambling license, that would hilarious to see.

Dear JustBit Casino,

The AskGamblers Complaint Team is kindly asking you to provide a detailed explanation of the issue along with all the relevant facts and evidence that could support your accusations towards the player. Please make sure to state all the relevant casino and/or promotional terms that you believe have been breached by the player, if any. Please send required information to suppor­t@a­skg­amb­ler­s.com directly.

Please note that according to the AGCCS Terms, we consider all the information presented during the course of our complaint process confidential and as such it will not be shared with third parties.

Please be in aware that in case you fail to respond and/or provide requested information within the given timeframe, the complaint will be closed as unresolved. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear all,

The use of arbitrage strategy, which involves exploiting differences in odds across different bookma­ker­s/s­por­tsbooks to guarantee profit, is strictly prohibited on our Sportsbook. We do not condone any form of betting activity that aims to manipulate odds or exploit discrepancies for guaranteed profit. End Users found engaging in arbitrage betting will face immediate cancellation of the Bets.

Our Sportsbook is designed to offer fair and competitive betting opportunities to all End Users, and any attempt to circumvent this principle undermines the integrity of our Sportsbook. By using our services, End Users agree to refrain from employing arbitrage strategies and understand that violation may result in permanent restriction.


Any disputes regarding suspected arbitrage activity will be resolved at the discretion of the Sportsbook, and decisions will be final.

Best regards,
Representative of JustBit Casino

Hello,

According to Justbit who claimed before i was betting on teams with bad reputation due to matchfix, it looks like now they changed their ideia and now i do "arbitrage betting" which is a complete lie yet again, without any proof displayed.

Best Regards.