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Joreels Casino - Delaying verification and $2,500 payment

RESOLVED
Siotui99 New Zealand
posted on May 2, 2018.

Stalling verification for them not wanting to pay out my withdrawal amount of $2500
Constantly asking for my ID and bank account which I have already supplied several times and yet they are asking for the same documents over and over again
Have been dealing with different people from Joreels when one person should be dealing with my account not several!!!!!!
Just pay me what I’ve won omg smh

posted on May 2, 2018.

Hi there SIOTUI99 ! We hate to hear about any delays, however I'm happy to report the following;

I've inquired about the withdrawal in question, its a bank wire, and the note on the transaction itself reads 'Withdraw has been processed successfully; - Awaiting InPay response '

So all is fine and it should be taken care of post haste.

I will confirm here tomorrow again. In the meantime I hope that helps assuage any concerns you may have.

We've also credited you 10 spins on warlords for the inconvenience.

Sincerely,
The Joreels Team

Siotui99 New Zealand
posted on May 3, 2018.

Hello thanks to both Ask Gamblers and Joreels for a quick response.

I will properly respond and let you know ASAP as funds are seen in my bank account

Stay tuned 😊

posted on May 3, 2018.

Latest update:

"Hi Team,

Please note that the withdrawal (trx ID XXXXXXXXXXXXXXX228) was approved yesterday. The player should receive the funds withing 3-5 banking days.
Please let us know if you need any further assistance.
Have a great evening!

Kind regards"

Please let us know when its all done !

Siotui99 New Zealand
posted on May 4, 2018.

Thanks alot guys funds came in this morning.

Will continue to use Joreels as my primary source of slot entertainment 👌👌👌👌

AskGamblers
posted on May 4, 2018.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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