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Waiting since 2/11/17 for my requested payout


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By joanie
9 years ago
Message on forum
I requested a payout 2/11/17. My verification was delayed. My payout was finally approved 3/8/17. I have chatted with many online reps, my payout was escalated twice - so I'm told. I was told my payout was put on the top of the list-again, so I was told. I played at the casino last month because i was told I would be receiving my check any day. Now when I inquire its still the same, they don't know. I have tried to be patient, but, they seem to have NO IDEA when I will finally get my payout check for $814 if ever. Can you help me?
Disputed Casino Slots of Vegas Casino
Amount $814

Discussion

User name

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now. Thank you all for your cooperation.

User name loyalty-level-2
Yes, thank you. Finally received my check!
User name
Dear @joanie,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly. Thank you for your cooperation.
User name
Hi Joanie--

I'm terribly sorry for my slow reply--I'm struggling to keep up with everyone.

The good news is that I do see your payment was delivered to you, Wednesday. :-)

Again, I apologize for all the delays you've experienced.

I wish you all the best,

Tawni

Slots of Vegas Casino Complaint Stats

Resolved 583 / 604
Avg. Amount $3,112
Avg. Complaint Duration 16 days
Avg. Response Time 3 days

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