Ag Awards

Slots of Vegas Casino - Incompetence/ Fraud

Complaint Info
Disputed casino Slots of Vegas Casino
Reason Other
Plavic55 United States Message
Posted on June 2, 2014

Short n to the point, On May 27, 2014 I, Victor M Platero, was Mislead,given false information ,and due to the confident advice given by a Slots of Vegas Agent who i trusted to guide me on withdraw process , im new at this. Agent Fred ,told me that bonus that i was using only allows a 10x my desposit withdrawal , first i questioned it but maybe i miss it so he started .I asked the Agent , "what happens to the rest ?" Agent stated " oh its not withdrawable,but you can use it as free play to gain comp pts only, no real money"' or " I can remove it" . I belived this man soi left the as he stated "the Monopoly Money" in my account. Agent Fred told me " but if you want to play real money ,you have to playout the Monopoly money first ,bro. Bet high and get more comp pts" also Agent Fred said" have fun and get rid of it so you can deposit" I believe Agent fred and did exactly what he directed me to do .Monopoly Money was gone quick. 2 hrs later i get the email , and confirm later by 2 other Agents, Agent Fred made a mistake, yes the so called Monopoly Money was Real and Withdrawable. The amount was$14,279.00 that Agent Fred told me was for free play only . Not recieving much help from slots of vegas , thats my complaint .

Posted on June 2, 2014

Dear @Plavic55,
Any new about this complaint?

Posted on June 2, 2014

We got an email from the Submitter that this complaint is solved.

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