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Still never pay my money i win!


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By LEAH G.
11 years ago

Heavy Chips Casino


Still ignoring and not paying me ! The heavy chip casino money i win 4500 pounds, its getting 4 weeks still i never receive any letter to heavyc­hip­sca­sin­o,,its hard to communicate them because no contact number to complain please to all player waring that heavychipscasino


All compliant or paying are just ignoring because are SCAMS!!!!
Disputed Casino Heavy Chips Casino
Amount £4500

Discussion

User name
Dear @leah888,
Any update?
User name loyalty-level-2
this the amount still waiting for 7 month now!
Payment Page - Free Download and Play, Massive Bonuses, Jackpots at 7.24.49 am.png
User name loyalty-level-2
Heavy Chips casino did not pay my money yet after more than 7 months!
User name
This case has been reopened again upon submitter's request and we would like to give it one last chance for a successful resolution.

Heavy Chips Casino Complaint Stats

Resolved 3 / 4
Avg. Amount $3,207
Avg. Complaint Duration 4 days
Avg. Response Time 3 days

Heavy Chips Casino Complaints

See all complaints for this casino
Non payment of winnings

On the 19th September I deposited £8 and activated the freaky bonus, I was aware of the conditions of this that I had to wager my deposit and bonus 77 times before I could win any money and I would only get £50 even if my winning were more than this. I achieved the wagering requirements on Friday 20th September at 19:29:13 as stated in my betting history and I believe my virtual bonus was around about £540 at this point and that was then wiped out and £50 was then put in my Real Money Account. This means I had completed the wagering requirements were completed and the bonus now ended and the £50 was mine to do as I choose which means use as further stake money or withdraw. As stated in terms and conditions

I decided I wished to play on with my cash as I was enjoying using your site, I later had a big win on Sultan's cash around £2146 and this was now with Real Cash and nothing to do with the bonus I had completed using earlier. I continued to play on the different machines and finally made a decision that I would withdraw a large amount of the winnings and sent documentation to verify my account. When the verification was complete I requested to withdraw £2700 and leave the remaining balance to continue to play. I have now had all the money removed from my balance and replaced with £50 again which I am really upset with as this money I won was not won during the bonus this was won with my £50 I had from completing the bonus requirements.



Status solved Resolved
£50