I made a withdrawal request of $6000 that got approved on the 23/04/2019 by bank transfer. I was told it could take up to 7 working days to appear in my bank account. I have made withdrawals before and I had no bonus play through or any conditions to worry about. I’ve contacted heavychips to find out why I don’t have my money yet but haven’t been told anything. They have been very unprofessional in the processing of my withdrawal and I feel as I have been kept in the dark. It’s well past the 7 working days I was told would be the timeframe for my funds to reach my bank account.