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Haven't received my payment


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By nick72
10 years ago
Message on forum
I have played slots of vegas for a while now, and it is very fun. BUT, i tried to cash out some winnings and haven't received anything. my withdrawal request was received on 1-29-16, and approved on 2-12-16. they say there are 3 stages to the cash out, approval: 10-15 banking days, Payment to Process: 10 business days, and Delivery: dependent upon withdrawal option. It is now 3-29-16, and i still have not heard anything, and every time i try to contact someone they give me the run around. i would like to continue to play, but i wont if they refuse to pay me what i am owed.

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User name
Based on player's last comment, we consider this case as resolved and it is now officially closed.
User name loyalty-level-2
Thank you Tawni, I appreciate that, and i received the tracking number. I will remove the complaint.
User name
Hi nick72,

I just did a quick check and I can see that the tracking on your payment has come in and is set to be delivered to you, tomorrow (Friday). ;-)

I sincerely apologize for the delays you've experienced.

I wish you all the best,

Tawni

Slots of Vegas Casino Complaint Stats

Resolved 583 / 604
Avg. Amount $3,112
Avg. Complaint Duration 16 days
Avg. Response Time 3 days

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