On November 25, after sending all the documentation for several days, send me this email:
"Thank you for contacting Grand Fortune Casino.
We have received your email and are assigning it to a casino representative. You can expect to receive a response from us within five (5) business days.
To help track your inquiry we have generated a reference number. Your reference # for the email you just sent is # XXXXXXX .
You can reply directly to this mail for any further communication with Grand Fortune Customer Support Center in regards to this issue."
Until today, December 6, I have not heard anything again, I wrote an email to know how the verification was going but there was no response, and I am afraid that I will soon receive it.