Freespino Casino - Waiting for my money to withdraw

Greetings to the community.
Registered for a long time in this casino, as well as in other casinos Versus Odds B.V. I encountered a problem with withdrawing funds. They have not processed the withdrawal request for 5 days now. The account is fully verified. Previously there was a withdrawal, based on experience I made another deposit, since earlier the withdrawal of funds was processed relatively quickly. It turns out that this is how they lure the player by processing the first request quickly so that the player returns, and then ignore it and not fulfill their conditions. Based on the rules and conditions of these casinos, withdrawal requests are processed within 48 hours. They broke their own rules. If possible, plz help me. I ask the community to be careful with freespino casino and not to play for large sums there, as this sometimes happens to them. Thank you. I am ready to provide all screenshots.