Freespino Casino - 2 unprocessed Withdrawals - Complaint Unsolved

Sterls40

Request withdrawls on the 17th of December at 9:25 one for 350 and one for 150.

It is now almost December 26th, still hasn't even been processed.

Have attached photos of the dates and times and amounts. They already cancelled one withdrawal of 150.00 because of a lost connection as you can see in the photos, so had to re withdraw on the 20th.

8 days to process a withdrawal is unheard of. I have tried numerous times to contact them but just saying the financial team is on it. Clearly they are not on it.

AskGamblers

Dear Freespino Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Sterls40

They have now cancelled the withdrawls after waiting for 11 days to be processed..money returned back to my account..n9w have to wait another apparent 48hrs for it to be processed yet again. So that is 3 now cancelled withdrawls due to connection error on there end while trying to process. I would highly recommend avoiding this casino or any others ran by the same company.

Freespino Casino - 2 unprocessed Withdrawals

Complaint Info

Disputed casino

Reason

Amount

$ 500

Freespino Casino Complaints

Freespino Casino - Pending withdrawals and no communication

Freespino Casino - Withdrawal not even confirmed but casino announced its closure

Freespino Casino - I am still waiting for the last 2000 Euro

Freespino Casino - Waiting for my money to withdraw