Hello,
I made a withdrawal request on 26.5.20204, my documents were approved very fast about 15 minutes.
I waited for my 612.09 EUR withdrawal for almost 60 hours.
It is tomorrow morning 72hrs, can you hurry it, please.
I dont know how it takes so long they say it is rules 72hrs but rules say 0-24hrs, I dont know why it is taking so long
Hello,
Thank you for reaching out and congratulations on your win!
We have checked your withdrawal and can confirm that we have approved it on our side and sent the money on 2024-05-28 at 16:27:54 UTC time. You see the status “Pending” because the transaction is processing on the side of the bank - it should change to successful within 48 hours.
Please contact us about it again if this is not the case and we will investigate the matter to make sure your funds reach your account. We appreciate your patience and understanding during this process.
Happy Gaming!
Best Regards,
Fortune Play
thanks, money come to my bank account on thursday :)
AskGamblers
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
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