Unresolved Withdrawal and Invalid Management Contact
I am submitting this complaint regarding a delayed/refusal withdrawal of [800$] at FatFruit Casino. Despite being a fully verified player with a history of successful transactions, I am now facing an indefinite delay.
The Facts:
Method Conflict: I deposited via Neteller, but my withdrawal request has been repeatedly rejected. Support claims "technical issues" with the provider but refuses to process a manual transfer.
Banking Impossibility: The casino is pressuring me to withdraw via Bank Transfer or Credit Card. I have clearly explained that my banking institution does not allow these transactions, making Neteller (my original deposit method) the only viable option.
Invalid Contact Channels: I attempted to escalate this to the management emails provided in their terms and conditions (complaints@hollycorn.com and management@hollycorn.com), but both addresses are invalid and bounced back as "Address not found."
Stalling: I have complied with all verification requirements, yet the casino continues to offer generic excuses without a timeline for resolution.
Resolution Requested:
I am requesting that FatFruit Casino manually process my withdrawal to my Neteller account immediately, as they have failed to provide a working alternative or a functional escalation path.
The Facts:
Method Conflict: I deposited via Neteller, but my withdrawal request has been repeatedly rejected. Support claims "technical issues" with the provider but refuses to process a manual transfer.
Banking Impossibility: The casino is pressuring me to withdraw via Bank Transfer or Credit Card. I have clearly explained that my banking institution does not allow these transactions, making Neteller (my original deposit method) the only viable option.
Invalid Contact Channels: I attempted to escalate this to the management emails provided in their terms and conditions (complaints@hollycorn.com and management@hollycorn.com), but both addresses are invalid and bounced back as "Address not found."
Stalling: I have complied with all verification requirements, yet the casino continues to offer generic excuses without a timeline for resolution.
Resolution Requested:
I am requesting that FatFruit Casino manually process my withdrawal to my Neteller account immediately, as they have failed to provide a working alternative or a functional escalation path.