Last year November i made a deposit at Fastlane Casino. With 5 euro's bets on videoslots i managed to win a decent amount of money. Eventually i cashed out 920 euros. Not bad i think.
I was asked to send in my documents and i send them. My account was verified pretty quickly. So until now everything went smooth.
But then the problems occurred. i've asked Katie in the LiveChat many times to send the money to me. Each time i was given a date by the payment department. And the money never came. This happend about three times. And now i am still waiting for the money. I don't know what to do anymore, because nothing seems to help.
Can you help me to finalize the withdrawal? That would be great.