I joined the casino and made first deposit. A bonus was given for the deposit. I played different slots until I lost my complete balance (including bonus and cash balance).
Then I went on to make another deposit for which I got another small bonus. I also lost it all and account balance was zero.
I made a third deposit for which no bonus was given but my deposit went to bonus balance.
I contacted casino to transfer my deposit to cash balance as no bonuses were given.
Casino refuses to transfer my deposit to cash balance because they say that my first deposit bonus wagering requirements have not been completed.
I argue that there should be no wagering requirements left as all of the bonus and first deposit were lost and no games are outstanding.