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GoWild Casino - Deposit limit ignored by Them

Complaint Info
Disputed casino GoWild Casino
Reason Deposit limits
Posted on September 7, 2014

First off I want to say that I have absolutely no problem with the casino itself. It is the best.

I have won a lot of money here and they always pay me fast.

I have asked for a permanent deposit limit 7 times since 10 days ago. Customer support told me to email my host. Irene, very nice to me.

All 7 emails have gone unanswered.

I want a permanent 250 dollar weekly deposit limit on my account.

She is not responding, customer service says they can't do anything.

Please help. I am able to use a method of deposit that can be extremely high. I don't ever want to do that but I need to be safe.

Please help

250 Canadian permanent weekly deposit never to be changed.

On another note, I once had this limit and changed it. I also excluded myself for non gaming issues and it was reversed.

This time I want the weekly deposit limit never to be raised.


Posted on September 6, 2014

Hello Johnny,

I hope this e-mail finds you well.

At the moment of your request,
My colleague Dean informed you regarding the standard procedure to set limits on your account.
The procedure was to send an e-mail informing our finance department of the limits you'd like to have.
However, starting this month, it may be done directly via Live Chat
In order to assist our players in the best manner possible.
As you requested on the 18th of August in your chat with Dean,
Your limits are now of $250 CA per week.

Let us know should you wish to change anything or should you have any further questions.

Best regards,
Michael Drake

U people don't fool around! Ty ask gamblers. PROVEN SYSTEM now officially in effect!!!!!

Ty go wild for respecting my demand.


Case closed

Posted on September 7, 2014

Considering player's last message we mark this case as closed.

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