Complaint #375 Slots of Vegas Casino

Delayed Payments Totaling $2,400

By Shether

8 years ago

Hello My name is Belinda username - Shether -email - belindasimpson69@gmail.com . I have 3 owed Payments from Slots of Vegas requested 1-27-2018 approved 2-1-2018 . Request Id#2802694 Amount $1000.00 and Request Id# 2802695 Amount $900.00 -Method -check. Apparently I was processed the lowest payment of $500.00 - $25 processing fee today... However...I have waited the business days for the remaining 2 payments and they have NOT been processed. I have my Bitcoin address information on file also. Since the remaining 2 payments have already been approved. To speed this delayed payout up, I want to know if it would be possible to have the payments sent to my Bitcoin account through Coinbase???? Either way!!!! I have not received my 1st or 3rd transaction. Can you help me with this??? Please email me @ belindasimpson69@gmail.com

Disputed Casino Slots of Vegas Casino

Reason Delayed payment

Amount $2400

Discussion

AskGamblers

• Support Team

1 year ago

AskGamblers Complaints Team have been provided with valid evidence on behalf the management of Slots of Vegas Casino where it is clearly displayed that player had opened more than one account. Player by these actions violated general casino term:

"The Casino reserves the right to disqualify winnings in case the following incidents occur:
More than one active account at the Casino (unless given prior approval by management);"

AskGamblers Complaints Team maintains zero tolerance towards player trying to abuse our complaints service and not using it in a good faith, therefore we took the decision to reject this complaint and moreover, to ban the player from using our services in the future.

AskGamblers

• Support Team

8 years ago

The Casino reserves the right to disqualify winnings in case the following incidents occur:
More than one active account at the Casino (unless given prior approval by management);

AskGamblers Complaints Team maintains zero tolerance towards player trying to abuse our complaints service and not using it in a good faith, therefore we took the decision to reject this complaint and moreover, to ban the player from using our services in the future.

Inactive user

8 years ago

Idk where you pulled that picture up from???? That is not my account !!!!Fact not does it have my name on it (Notice) !!!!! How Coincidental!!!!! Now Slots of Vegas has 25 reasons why they feel they shouldn't pay me my winnings !!!!! I even have the chat conversations and apologies for not receiving the very first withdrawal request of $150.01 and ALL the chat conversations screenshots up until now !!!! NEXT?????

Inactive user

8 years ago

That is false information that u have posted.#1 My account was closed immediately after depositing the check from Royal Bank of Canada for the amount of 475.01 from Slots of Vegas . I Used the same account. SHETHER!!! I had a over $2500 .00 playthrough before I was even eligible to claim my Wirhdrawl to start with. Which I did .Fair and square. I read my terms .I also spoke with customer service and took screenshot pictures for the whole ride. It sounds like a "Cop Out" on having to pay a player their winnings to me !!! There are several post online stating that this type of scenario is exactly the type of reputation that your company has! That you basically let the player win ..After they have followed the rules and then you try to default the player anyway possible. JUST so you do not have to pay out the winnings. Then afterwards if the player meets criteria you basically stall on the payments not making the players aware that you only process one payment at a time regardless of the amount won in a day. Not to mention you fail to let the player know that EACH check withdraw cost an additional $25 and due to the check being a International Check from a third party ....that most American Banks will not honor these checks. Also that it normally takes up to 4-6 weeks to clear potentially!!!! I won my winnings fair and square after I completed my $2500.00 playthrough. Then I requested $150.01 withdraw. Which was approved. Then supposedly "Mistakenly " the money was added back to my account .I took the returned money and played "Fairly" and won $3000 .00 in one day and broke it down into several payments. I took screenshots of each conversation. Exactly for this type of reason. I also won $1500.00 in one sitting and watched the amount change from $1500 to $79 exact .When I asked why this had happened I was told that I was in play mode.Which was complete nonsense because my account stays logged in .....In REAL MONEY mode !!!!! I will glady close my account after I am paid the winnings that I legitimately won!!!! Next Excuse ?????????????? I'M READY!!!!!!

Slots of Vegas Casino Complaint Stats

Resolved 581 / 603

Avg. Amount $3,124

Avg. Complaint Duration 16 days

Avg. Response Time 3 days

Slots of Vegas Casino Complaints

See all complaints for this casino

Worlds Most Frustrating Withdrawal

I’ve been trying to withdraw 2,500 for at least 2 months now. I first tried to withdraw using bitcoin but was denied due to my winnings being won on a debit deposit. Okay, understandable I guess. They only accepted National Banks that accept wire transfers and had a SWIFT code, but I also had to have this account for 30 days and had to have a positive balance. Which of course had to be my own, not joined, account. I did this as well. I submitted all documents just to be told that the bank I sent is not accepted on their end when they have all of the qualifications that were asked for. I even deposited more bitcoin than I deposited through my debit to try and get it eligible to withdraw through bitcoin. Please help!!

41h left

$2,500

Taking really long to get payed

I won total of $7500 in April 2026. So far I been paid $5237. The remaining $2318 has been stretching it out and not paying me. As of today 05/27 I was told to come back on 6/4 to have my $816 withdrawal escalated if not paid by then. And the other $1502 which I requested to be paid on 04/15/26 has not even been approved by the casino.

Resolved

$2,318

Slots of Vegas delayed payment

Amount 2004 - submitted april 17.

Denied needed update Id.

All docs were then uploaded and verified.

May 6th approved.

May 20th -10 business days still no payout.

Ticket submitted - up to 72hrs to respond per their site.

May 25th - follow up past 72hrs and they want to submit another ticket.

Credibility in question …

Rejected

$2,004

7 to 10 day have past STILL NO PAYOUT

I made a withdrawal of $1001.00 from Slots Of Vegas online casino, and today is actually the last day of the 7-10 days that they make you wait, after it’s been approved. It was approved on May 4, 2026 and nothing has been deposited into my account. I have made withdrawals with this casino before, but they have never made me wait this long to receive my payout. Yes, in the past, they have made it difficult to receive my withdrawal, but once everything that was needed was submitted, they always sent my withdrawal about 3-4 days after. I have given them everything that is needed, and the 7-10 days that they make you wait after it’s been approved have already gone by, today being the 10th day, BUT YET, STILL NO WITHDRAWAL. My account has been FULLY VERIFIED, AND NO BONUS WAS USED, and YES, I am a player from the US. California, to be exact. PLEASE HELP.

Resolved

$1,001

Still waiting on payment

Have a withdrawal that was approved on 4-22-26 was told would be process 7-10 days after 3 weeks waiting.just received email saying payment being reviewed will be processed in next 7-10 days
This is after being denied 2 times sending in 10-15 emails for documents and 1st withdrawal request on 3-9 this seems to be the never ending cycle

Resolved

$1,960

Not paying out winnings and changing rules

I've been playing for years. And was a VIP member. And it has always been a struggle to get paid on time. Always an excuse & false promises.

In the last two months, I’ve been winning & they all of a sudden said they took my VIP away because I needed to play more. Then my payments were due, and I never saw them.

I kept reaching out and getting run around by different people.

Then they started approving my withdrawals and taking them off my account, but never sending them to my Bitcoin account.

Then they erased all my previous transactions in my profile.

I am owed $5745 and have been told for two months every excuse not to pay it.

Very frustrating!

Resolved

$5,745

Refused to wire winnings to a bank they recommend

They refused to wire it to my main bank, then they recommended another one.. I went through months of back and forth.

They finally received all the docs needed and still denied a wire, so I have over 1200 in winnings I can never withdraw because they won’t wire to the bank they in fact recommended.

The only thing I can do after giving them thousands of dollars is to just play my winnings until they’re exhausted and then close my account.

That’s got to be criminal.

How many bank accounts am I supposed to open? My credit score has gone down because of this, and my card was compromised because of this site.

Resolved

$1,200

Withdrawals Delayed And Not Paid Since March

I have been attempting to resolve withdrawal issues with Slots of Vegas since March.

At this time, I have multiple withdrawals pending that have been delayed repeatedly and have not been paid.

Several withdrawals have been sitting since March and April without being processed or completed.

These withdrawals have been delayed multiple times, in some cases four or more times, without clear explanation or updated timelines.

I have contacted support through chat and email on numerous occasions and have not received clear answers or resolution.

My concerns are:

1. Withdrawals are being delayed repeatedly without clear explanation
2. Payments are not being processed within the stated timeframes
3. Ongoing lack of communication and meaningful support

I am requesting:

- Processing of all pending withdrawals
- A clear and accurate payout timeline
- Resolution of all delayed payments

I am seeking payment of all funds owed and immediate attention to this matter.

Unresolved

$10,348

Past due Withdrawal Approval

I requested a withdrawal of $473.00. The terms and conditions state approvals (not payouts) take 7-10 business days, then another 7-10 business days for payment processing. That is absolutely ridiculous. However I agreed to play there son held me accountable to their terms. But this now over 10 business days and my withdrawal is still not approved. The winnings are from 100% my own money with no bonus attached. The deposit and withdrawal request is from an already approved and verified crypto wallet using bitcoin. It is not my first withdrawal from this site. This should be the easiest approval to process. I want my money.

Resolved

$473

Won't pay winnings

So I won $2500 playing slots.

Both the ID and the debit card that I used were verified.

They keep telling me that they can’t send funds to the account I provided when I personally called the bank and asked if money could be internationally wired to that account, and I was told YES.

I keep asking the reason why they can’t send the money to that account, and they will not answer the question.

Resolved

$2,500