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Delayed approval and payout once again


I have had a 1600 withdraw sitting out there since February that still has not been approved or paid out. I emailed the VIP host and have not received a response to update me on the status of this payout. Since this is well over their policy of approval within 7-10 days I am filing complaint to see if I can get a response and get payout expedited as soon as possible
Disputed Casino Slots of Vegas Casino
Amount $1600

Discussion

User name
Dear @eolsen123,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.
User name
Hi Eolsen--

I just wanted to follow-up to see if you've received your payment?

Please advise,

Tawni
User name
Hi EOlsen--

As promised, I've looked at your account and I do see your payment was already sent off to processing on the 13th. With this in mind, I would expect you'll see the funds reflected in your account by mid-week (if not sooner).

Again, I apologize for the frustrations you've experienced with this.

All the best,

Tawni
User name
Hi EOlsen--

I'm so sorry--I almost missed this.

I'm not in the office right now, but I'll be in tomorrow morning. As soon as I get in, I'll look into your issue and report back.

All the best,

Tawni

Slots of Vegas Casino Complaint Stats

Resolved 583 / 604
Avg. Amount $3,112
Avg. Complaint Duration 16 days
Avg. Response Time 3 days

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