I am waiting a withdrawal of 972€ since three months.
The support shane , henry and martin make me wait week to week for wrong reasons.
(technical issues, finance holiday ...)
My account's deposit and withdrawal is blocked since three months.
I am patient but now I want my money. They invite me to add 200 € and they will allow me to withdraw € 1,000. I don't have 200€ to deposit and the same problem will arise again and again.
I asked several times by email and by support that my money be returned to me and my account closed. Nothing works ...
I hope you can do something.