Was told by Lobby Manager Nate and "withdrawals" support that their processor sent my check via courier on April 19, 2012. I figured it probably wasn't picked up by the courier until Friday the 20th.
It was suppose to be sent overnight Fedex per their website. Obviously it was not and I know of no courier that would take this long to deliver an overnight envelope or even 2 day air.
The casino can't even tell me which carrier was used by their processor.
Per their own terms and conditions and the available withdrawal methods when making your withdrawal on the cashier page, the check was suppose to be sent overnight FEDEX
This is misrepresentation. I just want to know which courier was used and if they have picked the envelope up and if so, on what date.
Don't think that is too much to ask.