Ag Awards

CoolCat Does NOT PAY

Complaint Info
Disputed casino Cool Cat Casino
Reason Delayed payment
Posted on May 16, 2014

I made a withdrawal request on 11/1/2010. I have not received anything. At the end of November, I was told by Henry the payment would go out the next week. Last week, on 12/08, I was emailed a request for my Quicktender account info. Today, on 12/13, I contacted the Withdrawals department and Damian said a Check had been mailed out on 12/10. I then asked him why it had not been paid by Quicktender. I also asked him for the tracking info-- and he refused. Then, I asked him why he told me on 12/10 that it was being mailed out this week. He is a COMPLETE LIAR. Do NOT PLAY AT COOL CAT CASINO. Try Jackpot Capital or Slotastic -- they pay within a week; sometimes within 48 hours. What's the point of playing at places like CoolCatCasino (Cool Cat Casino, VIP Lounge, Virtual, Prism -- they are all the same). They Stall and will not pay.

Posted on December 22, 2010

Hi Denise,

Please email me your USER ID and the amount pending, also please send me the date of approval.


Marty Davis

Cool Cat Representative

and Gambling Wages Affiliate Manager

[email protected]

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