I won a 1000.00 on a royal flush. I was so excited and called them to help me cash out. The gentleman told me to only cash out 900.00 if i wanted to get paid. That was 3 months ago. It took a month to remove the money from my account and nothing after that. I contact CoolCat daily, to no avail. The strange thing is I withdrew 900.00but they said they are sending me 775.00. I would settle for that. I have never had problems like this with other gambling sites.It makes you wonder who is running this company!!!!!! PLAYERS BEWARE!!!!!
Disputed casino | Cool Cat Casino | |
Reason | Delayed payment | |
Amount | $ 900 |
Hello,
This is Steve Ariel Affiliate Manager for Gambling Wages and I have great news for you. I have been in touch with the Finance Department of the casino and I will be sending you an email soon and providing you with tracking information for the money you are waiting for. I appreciate your patience and apologize for the delays, but beginning next week I should have this information for you.
Regards,
Steve Ariel
Thanks, Steve for your help!
Hopefully COOl CAT CASINO willdo the right thing.
spin1,
Please get in touch with the casino's withdrawal department as all 3 transactions are ready for you. Do get back to me to confirm that you received your money.
Thank you,
Steve Ariel
I was paid shortly after posting this complaint. Thank you!
Cool Cat Casino Complaints
- 321 of 340 resolved
- 2 days avg response
- 2 weeks avg complaint life
- 2,670 USD avg amount
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