Deposited and played £50 on 340% no restriction bonus .. had $481 and had cleared play through. so I thought id withdraw it .. may 2013.. contacted live chat and asked if I could have another bonus and was everything ok with my withdrawal.. everything ok with withdrawal so I deposited again with another deposit code june 2013 .. played through and got $411 approx.. withdrew again ..
they asked for form to be completed and sent back in which I did. then they emailed me saying withdrawal not accepted as could be for a number of reasons.
I contacted through live chat said my debit card had been declined by my bank .
contacted my bank and they stated nothing had been attempted to be taken from my bank and nothing declined !!
as I checked my account history it clearly stated that they had NOT COLLECTED PAYMENT AS WITHDRAWL REQUESTED !!
TALKED ON LIVE CHAT SEVERAL TIMES
no response through emails
they closed my account then kept disconnecting me from live chat