I really hate to do this because I really love cool cat. They have been responsive until last week. I made my $1700 total withdrawal on 4/28. When u make the withdrawal it says it will only be 5-10 business days for approval, then 5 to 15 days for processing. Period.
Then once you make the withdrawal a new wrinkle...the 3rd tier of waiting...another 10 to 15 days for "sent to processor". So best case would be 5 for approval, 5 for processing, then 10 more business days for this sent to processor. So best case you will wait at least 20 business days.
My request was 4/28/13, approved 5/13 (10 business days)
Then sent to processor 5/25 (9 business days)
So as of today, I'm at 21 business days since sent to processor. 40 total business days, or almost 2 months real days. I requested another $500 a month ago that has not even been approved yet.