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Cool Cat Casino - Casino refused to send my money

RESOLVED
Complaint Info
Disputed casino Cool Cat Casino
Reason Delayed payment
Amount $ 1388
Posted on July 16, 2014

Hi! I am expecting money from Cool-cat casino since 6 weeks ago, they say that my money had been approved already, this happend long time ago, They are refusing to send my money., their excuses are that withdrawals department is working too slow, because they have too many winners ( ? ) I really do not care about their problems, I win money and I WANT IT, can you please check this for me? also, I have two withdrawals pending to be process since March 26 and March 17, 2013. They have not process these one, yet.

Posted on May 11, 2013

Dear Player

I will loon into this matter and will get back to you soon

< name removed >

Posted on May 14, 2013

Dear Player:

A check for $1388 ($898 + $440) has been processed on 4/26/2013 1:01:15 PM


Tracking number should be available by the end of this week.

< name removed >

Posted on May 14, 2013

Dear Player:

Casino just informed me that your tracking number is available. Please contact any CS agent and request it; since for security reasons I am unable to post it here.

Thanks

< name removed >

AskGamblers
Posted on May 20, 2013

Based on Cool Cat Casino last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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