Cool Cat Casino - Have not received withdrawal since March 22nd

Hi Craig--

I apologize for the difficulties you've been experiencing with this.

I've reviewed your account and I see the only bit missing is a copy of a current utility bill--this needs to be in your name and sent to the address we have on file for you.

I've attached my email address. Please send your utility bill directly to me. Once I receive this, I'll arrange to have your withdrawal paid without further delays.

Much appreciated,

Tawni

I don't have your email to send it too. I have Internet here at our new address, we're at 892 ridge road, moved last year. Our old address was140 north at. The bill I sent has the new address, where do I find your email address, I can't locate it. I have attached my bank statements, and the internet bill as well.

I've also attached my selfie with my license and my vets id. Both with photos.

Tawni. No email address was attached, I attached all documents here.

New work stubs, I've attached more than enough proof of ID and address.

Our old apartment was all included. 140 north street, we lived there when I signed up. All the new documents are with our current address, 892 ridge road. I didn't have an email attached, that almost seems t me it's purposeful, going into yet another weekend. I have provided 6 different proofs of ID and address now.

Utilities , electric and gas are in my girlfriend Theresas name. Internet is in mine.

Hi Craig--

I'm incredibly sorry--I did not realize my email address did not attach.

I've sent the documents that you've attached here at AskGamblers over to our Payments Manager. I'll get back to you tomorrow (Monday) if there's anything further we'll need.

Again, my sincerest apology...

Tawni

Shows approved, what's the timeframe now? Another week to 10 days? As this was no fault of mine, I would think this can be expected

Hi Craig--

Nope...not your fault at all.

As you've already seen, your documents were approved and your payment is scheduled to be paid tomorrow morning (Tuesday). :-)

Again, I apologize for the difficulties with this.

Tawni

Payment has been received. This is resolved

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.