Cool Cat Casino - Casino is denying my 1000 USD

Dear Cool Cat Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Hi Abdelkhalek (or whatever version of your name you're choosing to use today)--

It's always fascinating when someone comes along who is so indignant that we've wronged them in some way, when in fact they've done nothing but attempt to defraud our casinos. You are certainly one of those...

General Terms & Conditions for Membership

5. Only one real account per Player is permitted. Multiple accounts will be closed. Players who register multiple accounts (including accounts with different personal details) will not be eligible to receive any winnings, and all withdrawals will be cancelled.

12. The Casino reserves the right to cancel your account for any reason whatsoever at any time without notice to you. Any balance in your account at the time of such cancellation may be credited to you, however, the Casino reserves the right, in its unfettered discretion, to void any winnings and confiscate any balance in your casino account in any circumstances including:
a. If there is evidence to suggest that you have more than one active account for the Casino;

---

You have been prolific in opening accounts throughout our network of casinos, altering your information in an attempt to get over. As a result, all of your accounts have been banned and the funds you were attempting to withdraw were voided. This is all in keeping with our terms and conditions.

I've sent the necessary evidence to AskGamblers management as proof what I've stated is accurate.

Tawni

I am certain this is the response i get from the casino claiming the whole world is trying to defraud them.
They don’t call is a fraud when people made a valid deposit and they keep their money. When the people win they refuse to pay.
Just read all the complaints , on of them won $15000 of course they won’t pay that.
It is true I play at multiple casinos . These casinos offered me free spins and I play for my enjoyment not to defraud anyone. I resent the word fraud this casino is using and is a pretext to still deny my lawful winings.
Don’t worry Cool Cat I will never log in to this casino.

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Cool Cat Casino management acted in accordance with their Terms and Conditions.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.