Ag Awards

Cool Cat Casino - Bad check

Complaint Info
Disputed casino Cool Cat Casino
Reason Delayed payment
Posted on May 16, 2014

sent me a check after a month or so and when deposited it was returned because of irregular signature, now i have to put in my own money into my account plus return check fee, disappointed with this gaming site

Posted on June 6, 2013

Dear Player:

I will look into this matter and will get back to you ASAP


< name removed >

Posted on June 18, 2013

Dear Player

Casino informed me that your payment was resent via Pay2Card since 6/5/2013 4:31:43 PM. Please confirm you have received it


< name removed >

Posted on June 21, 2013

Dear Player

Coolcat re-sent the payment since 6/5/2013 4:31:43 PM via Pay2Card and processor confirmed you have received it already. Could you please confirm?

< name removed >

Posted on June 25, 2013

Dear @BABA74,

Please let us know if there's an update regarding your ongoing complaint. Please be in aware that you are supposed to reply within the given 96-hours time frame, otherwise AskGamblers Complaints Team will consider the case as Resolved and it will be closed accordingly.

Thank you for your cooperation.

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