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Casino Pobeda - Delayed $2,400 payment

UNRESOLVED
Complaint Info
Disputed casino Casino Pobeda
Reason Delayed payment
Amount $ 2400
Posted on May 17, 2019

7 days ago my account vertified and I made 2,4k withdrawal to Neteller . I got this email from financial department '' Your payments have been confirmed. applications sent for processing by the payment system. As soon as transactions are processed, funds will be credited to you immediately. At the moment, transactions are awaiting processing by the payment system''. I have contacted to live chat many times and never got any real answers. Always technical problem and specialist are working on it. Tried contact to financial department but they keep ignoring my emails. I'm very worried about my money and I want my withdrawal asap.

Posted on May 21, 2019

The funds were returned to the balance of the player.

Posted on May 21, 2019

Dear Casino Pobeda

Thank you very much, finally something happened after 12 days, but how I can now withdraw my funds? What was the problem? Was it Neteller?

Best regards,
Valto Harvistola

Posted on May 23, 2019

Now I need to do minimum visa deposit to the casino Pobeda to get my money out of there. But with three different cards it just don't go trough. No problem on the bank side and of course no problem in the casino pobedas side, so what could be blocking these transactions? Used these bank cards in gambling before without problems. Anyone can help me?

Secure credit card Payment this is a secure 128 bit SSL encrypted payment
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Posted on May 25, 2019

Successfully made webmoney deposit and trying to withdraw with webmoney, casino pobeda is AGAIN delaying this withdrawal and needed days to process this. My money have been now in casino pobedas limbo for over two weeks, no one gives straight answer, no answer from cs or financial department.

AskGamblers
Posted on May 28, 2019

Dear Casino Pobeda,

Please let us know if there's some update regarding this case.

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