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BOSS Casino - Breached its own terms and conditions on withdrawals to e-wallets

RESOLVED
Browny66 Australia
posted on August 16, 2016.

I had a couple of good wins at bosscasino of the amounts of €1000 and €500 these withdrawals were made at 6.30PM AEST approx on the 11th August to my Skrill account , in there terms and conditions bosscasino states e-wallet withdrawal times are 48hrs .

After talking to support I was informed they don't process over the weekends so my withdrawals would be processed Monday . It's now 9.04PM AEST Monday and still my withdrawal isn't payed. Casinos break there own rules and they think it's ok .

If I was to breach the rules my account would be closed and all winnings confiscated .

Can u please help with my withdrawals please

Browny66 Australia
posted on August 16, 2016.

Boss casino rectified the situation , James the casino manager got it sorted , made a promise to me and stuck to it .. So thanks very much to James for stepping in , and processing my withdrawals

I have no complaints about boss casino

Andrew

AskGamblers
posted on August 16, 2016.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

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