In early March I made a deposit into Bovada using Bitcash. I inadvertently sent it into Bitcoin. The amount is $1890 USD. I sent them screens shots of the transaction and have been trying to get the money into my account ever since. They no longer have a call support line so everything has been handled via email. They are pretty fast on the email returns. I have asked them many times why has taken so long to resolve this problem. They told me it make take up to 6 months. We are approaching that time period. I asked for clarification about the issue and no one has given me a straight answer. I was emailed with responses of , "It has been escalated", "It is a delicate issue", "It is complicated", "It takes a long time to recover these funds". I have been trying to get someone to tell why it takes so long. That is all I am asking for. A straight detailed answer.