Delayed payment since 6th of june no withdrawal

I am submitting a complaint against Boomerang. bet (operated by Golden Mirage Limitada, Costa Rica).

I recently won money and requested a withdrawal. In order to complete it, I submitted all required verification documents immediately. However, it has now been over two weeks, and my account is still not verified.

I have provided clear and valid documents multiple times. I even pointed out to their support that this delay is against their own stated rules, yet they keep postponing the process without any resolution.

This looks like a deliberate tactic to block my withdrawal, as there has been no valid explanation for the repeated delays. Two weeks is more than enough time to verify documents, and their refusal to act is unfair and unprofessional.

I kindly ask AskGamblers to investigate this case and help me get my account properly verified and my winnings released without further delay.

Sincerely,

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Hello!

I played at the website and made my first withdrawal on the 21st of November.

My account is fully verified and I took no bonus.

Sportsbook is telling me for 10 days I have to wait, and they do their best to "speed up the process" etc etc.

It is taking too long.

My total pending withdrawals is 930eur.

I want all refunds of my deposits here because this casino is a scam website that operates without license gaming regulator. My all deposits here are 5200 usdt. I want a refund because they declare a false gaming license on their website. At first they put curacao, then they put pacgor. All gaming license regulators deny they have contract with boomerang.bet . They scam players by declaring fake information on their website so I want full refund of my deposits which are 5200 usdt.