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Betmartini Casino - Withdraw is too late

REJECTED

Complaint Info

Disputed casino

Betmartini Casino

Amount

€ 199

5801451 Finland
Posted on August 20, 2024

Hello askgamblers!

I have withdrawn my funds 199e Skrill, but my withdrawal has not been completed for 4 days. When I asked the customer service, they said it will be completed. They can not answer date it or anything useful. I have try contact email later no answer.

Passive.

Please make my withdrawal. Normally, the withdrawal is completed within 3 business days /72 hours, but it has passed within this period.

Please help me.

5801451 Finland
Posted on August 20, 2024

Bookker send me e-mail- I ingnore it.

They try to scam me. I dont believe their story. I dont talk them anymore only here.

5801451 Finland
Posted on August 20, 2024

I have send here picture of my withdraw. And bookker e.mail.

Bookker tells they wagercounter does not work. And i have done this and that.
I have seen their wagercounter works fine. I does not count any bets not valid.

I have take 2 bonus lastone was reload with diffrent terms.
I have seen wagercounter works fine both deposits.

You just not want to pay. Make all kind of delayments.

I want my withdraw 199e.

5801451 Finland
Posted on August 20, 2024

I have check this and find there was misunderstanding, under and over bet does not count wagering.
I cancel my withdraw and this complaint.

So much work,,,I have no idea my mistake, but wagercounter should not count these bets.

AskGamblers
Posted on August 20, 2024

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team will reject the complaint. .

We thank both parties for their assistance during the complaint process.