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Delays with withdrawal at BetMartini


1 year ago

I would like to bring to your attention the delays I am experiencing with BetMartini.

The total amount I am waiting for is over USD. 350.

My account was verified and my issue was resolved the last time I contacted you. This is a new case.

Please see the attached documentation.

The first withdrawal that is still pending was made on 14th March 2025.

Disputed Casino Betmartini Casino
Amount $350

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Dear teams,

I am happy to report that the withdrawal has been completed successfully. Thank you all involved for helping to bring this to a successful resolution.

Best wishes,
Kimgsteve
User name loyalty-level-2
Dear BetMartini Casino,

I always reach out to the support team before reaching out to AskGamblers and I never reach out to them before there is a delay. You have committed in your terms to process withdrawals within three working days. This is what I have a challenge with. Your casino does not live up to this commitment. Attached is the screenshot which I have also shared with your support team. I have never shared anything here without first pursuing all available means.

My best regards,
Kimgsteve
User name
Dear kimgsteve, your withdrawals are being processed - as you can see, amount of pending transactions is decreasing.

We recommend reaching out to our support team - this is much faster and more efficient way for getting support.

Betmartini Casino Complaint Stats

Resolved 3 / 4
Avg. Amount $269
Avg. Complaint Duration 4 days
Avg. Response Time 2 days

Betmartini Casino Complaints

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