I played at betitall casino 13/11/2018 and won 10017 kr. I have since then been trying to withdraw my money. I did send all the documents they asked for and they got aproved. still no money. Then they said they want me to fix the same documents but translated and signed by bankmen and other people plus stamps, and they want me to post the documents by letter to some random adress in latvia. I have tryed to ask them if i can do another way to verify. But i think the verfication documents i sent at first should be enough. ( id, utilitybill and paymentverification). Thats what they asked for first when i wanted to withdraw. I have emailed the a manager at betitall but he have not answered and they are very hard to get in contact with overall and almost never respond. The chat refer me to contact them via email but they dont answer there either. I can verify my id on some other way if they feel they arent sure its me, like skype call or something with idcard in hand.