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Bet It All Casino - No payment after 9 days

RESOLVED

Complaint Info

Disputed casino

Bet It All Casino

Amount

€ 6000

Posted on April 5, 2022

I am a verified account holder at bet it all casino. In the last weeks and month I made deposits on a regular basis. I already had a successfull cashout. However, right now I am waiting for 3x 2000€ withdrawals to be processed for 9 days. Total amount in dispute is 6000€.
I chatted with live support regularly asking about the status of my withdrawal changing from crypto to bank and back to crypto and jeton as payment method based on their advice. They are always very polite and friendly but unfortunately cant give me a reason nor estimate when I can expect the payments.
I hope this complaint will speed things up and solve my delayed payment issue.

Regards

Posted on April 7, 2022

We apologize, there have been short-term difficulties in processing the withdrawal for your region. The legal team and finance department are working to resolve this issue.
We shall make every effort to withdraw your earnings as quickly as possible on each given occasion. Unfortunately, the process is taking longer than usual but worry not, as your winnings will be paid in full.

Best Regards.
Bet it All Team

Posted on April 9, 2022

First installment of 2000€ has been paid.
I have still 2 pending withdrawals of 2000€ each.
I would appreciate quick processing.

Regards

AskGamblers
Posted on April 13, 2022

Dear Bet It All Casino,

Please let us know if there are any updates regarding this ongoing complaint. Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Posted on April 14, 2022

I requested a new crypto withdrawal and was paid in full. This complaint is successfully resolved.

@askgamblers thanks for publishing the complaint

AskGamblers
Posted on April 14, 2022

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Bet It All Casino Complaints

  • 6 of 6 resolved
  • 2 days avg response
  • 1 week avg complaint life
  • 1,878 USD avg amount

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