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Vegas Casino Online - Been waiting almost 3 months for my payout

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mikenlinda77 United States Message
Posted on 05 November 2017

I have been waiting almost 3 months for my withdraw to be paid out and I get the same excuse every time I contact customer service. waiting on 3rd party processor and be patient it should be a day or two longer and 3 weeks go by and nothing has changed. can give no date of payout and say it is due to heavy withdraw submissions. they take my deposit money quick but make it as difficult as can be to get paid out. before they even answer my question I write exactly what they are going to say before they say it. I have felt like I am being scammed like I do at this casino. horrible customer service I even had it escalated to management which did absolutely no good

AskGamblers
Posted on 05 November 2017

Dear @mikenlinda77,

Please make sure to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Thanks for cooperating the AskGamblers Complaints Team.

mikenlinda77 United States Message
Posted on 05 November 2017

My withdraw was for $3500 and they split it into 3 payouts of $1000,$1000,and $1500. Did get one payout for $1000 about 2 months ago still waiting for the other $2500

mikenlinda77 United States Message
Posted on 05 November 2017

I apologize the withdraw amount was for $2500 total spit into 3 payments by the casino. Of which $1000 was paid out about 2 months ago still waiting for the other $1500 to be paid out

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