Hello. My documentation was approved july 24. And my payment is delayed with 3 days. I talked with the casino the 5th bankday and they apologized and told me that the payment was going to happen the next day. The next day there were no payment Done so i asked again and they told me to send a new bank statement after already sending them one plus every other thing that they asked me for before getting a confirmation about my documents being successful and that the payment would happen with two installments. The casino is stalling the payment and asking for more things after already approving my documentation. When asking them if they tried or if they sent any money they wont answer me just tell me that an investigation has to be made. They are not honoring the 2-5 bank days payment after approving everything.