i am norwegian. we have restrictions from norwegian banks not being able to use our VISA card directly. so the industry have made several options for us too still get to deposit and having fun. i used VISA E-pro depositing at this Casino. when i was doing my withdraw of 11000 euro, the problems started. they didnt have a solution letting me withdraw as i deposit. in ebery other casino, direct banktransfer is allways an option. not here. so they told me too make an Skrill account. so i did. even though its weird how they can allow this, because they saif they were not able too withdraw from another optiopn thjen i made the deposit with....but skrill is the same challenge as with VISA. so i coulndt make a deposit from skrill to this casino, its not allowed if its used in gambling purpose. so what they decided was to just take my money, and told me they would just send my "deposit" back to me, not my winnings. they said my winnings was there's now. im shocked. no way this can be allowed??? its really stealing 11000 euro from me! and on top of it, they wrote on the chat: "What would you choose: get your deposit back or keep complaining on us and dont have an opportunity to get your deposit back?" THATS A THREAT. they just blocked me now, so i cant get any answers. and i haven't gotten any message on my mail or nothing. i just found out when i tried to login in, and got the message that i was blocked....i have a screenshot of the chat if that will help, and several e-mails.